The Texas Department of Information Resources (DIR) has designated Identity Automation as a DIR Cooperative Contracts Program vendor for the following contract. This contract enables Texas public schools and universities to easily acquire our products without going through the competitive bid process.
How to Order
For Quotes, Purchase Orders, and Warranty Information, please contact:
Email: [email protected]
Order must reference DIR contract number DIR-TSO-4129.
Identity Automation Contact
7102 N Sam Houston Pkwy W, Ste 300
Houston, TX 77064
Email: [email protected]
Please visit the link below for more information about our contract.
For more information on DIR’s Information and Communication Technology (ICT) Cooperative Contracts program, visit the DIR Cooperative Contract Program Information Page.
Warranty & Return Policy
Licensor warrants that the performance of the Software will substantially conform to specifications in the Documentation supplied simultaneously with the most recent, unaltered, standard version of the Software delivered to Licensee. If Licensee reports a non-conformity that is a material failure of the Software to perform in accordance with the specifications in the Documentation to Licensor within ninety (90) days after the Software is Delivered, Licensor’s sole obligation shall be to remedy the nonconformity at no charge to Licensee. Licensee shall provide to Licensor, at no charge, sufficient support and test time on Licensee’s computer equipment to identify the nonconformity, certify that the non-conformity results from error of the Software and certify whether or not the non-conformity has been remedied.
The foregoing limited warranty is null and void if the alleged nonconformity or damage to Licensee is proximately caused by any of the following:
a. any modification of the Licensed System by Licensee;
b. Licensee failing to perform a required duty or duties; or
c. Licensee performing a required duty in an improper manner.
The foregoing limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose. Licensor shall not be liable for any lost profits, incidental or consequential or exemplary damages to Licensee or any third party occurring out of or in connection with the use or performance of the Licensed System, even if Licensor has been advised of the possibility of such incidental or consequential damages. Licensor shall not be liable for any loss or damage of any type suffered by Licensee or any third party as a result of any business activity performed with the use or assistance, either in whole or in part, of the Licensed System or any part of it. Further, Licensor shall not be liable for any direct or indirect damages of any type or nature, except as provided in the Section titled “Licensor’s Indemnifications.
Licensor provides no warranty of any kind for unauthorized copies of the Software.
For products and services offered and pricing information, please visit the DIR-TSO-4129 Pricing Page.