About Identity Automation

Our mission is to make it easy for organizations to scale, embrace security, and limit risks.

We Treat Online Identities as Unique and Valued People

We believe in the power of education. We believe everyone should have an equal and safe opportunity to learn. We believe in empowering students and educators with a richer, more intuitive learning experience.

In recent years, technology has vastly expanded and is now embedded in nearly every facet of education. Students and educators navigate a complex technology ecosystem daily; however, the systems they use often don’t interact with one another. When integration is lacking, the learning experience and workflows become encumbered and limit students’ learning potential.

While this interoperability challenge requires data standards, like those espoused by Ed-Fi and IMS Global, it will be years before they are perfected and ubiquitous. Our identity and access management (IAM) platform, RapidIdentity, delivers the answers you need today.

RapidIdentity is used by hundreds of school districts, colleges, and universities of all sizes— to connect applications and data, so that educators can:

  • Keep people and assets safe
  • Automate and personalize workflows
  • Provide operational insights

We put the digital identities of students and educators at the heart of the learning process, so they can focus on what they do best: learn and teach.

Ready for more? Head over to our Resource Library and discover how we secure and enhance learning.

The Leaders Behind Identity Automation

Melissa Bayless

Melissa Bayless

Director of Support Operations

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Melissa Bayless

Melissa Bayless

Director of Support Operations

As Identity Automation’s Director of Support Operations, Melissa Bayless leads the Support Operations team. Before joining Identity Automation, Melissa held various support and infrastructure leadership roles within global oil and gas organizations. She has experience designing, implementing and leading global IT units of over 150 people across multiple countries. For Melissa, customer service started at an early age, providing support services in Kentucky and continuing throughout her IT career across multiple countries in Africa and Asia before returning and settling in Houston.

Mack Bickle

Mack Bickle

Partner Manager

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Mack Bickle

Mack Bickle

Partner Manager

As Partner Manager, Mack oversees Identity Automation’s channel and alliance partnerships. Shortly after joining Identity Automation in 2019, Mack created and rolled out Identity Automation’s partner program, The VIP Program. The VIP Program is focused on making it easy for partners to work with Identity Automation to provide RapidIdentity to their customers. Mack is an experienced channel sales leader with a passion for helping the State, Local and Education (SLED) community. Prior to Identity Automation, Mack served as a Principal Consultant for FirstNet, the nationwide wireless broadband network dedicated to public safety, where he drove awareness, education and adoption of the network through various channels. Mack earned his Bachelor Degree in Applied Science with an emphasis on Marketing and Communications from Boise State University.

Dustin Brown

Dustin Brown

Director, Software Development

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Dustin Brown

Dustin Brown

Director, Software Development

As Director of Software Development, Dustin’s passion is building high-functioning software development teams. His mission is to be an effective agent of change, and he believes in trying new ideas and iterating with his team’s feedback until a strong system with buy-in throughout the organization is achieved. Dustin joined Identity Automation in 2009, advancing through developer and manager roles, while progressively taking on more responsibility with each role. He has over 15 years of technical experience in Identity and Access Management (IAM) and over 10 years of technical leadership experience. Prior to joining Identity Automation, Dustin managed the IAM systems at the University of Kansas, leading the initiative to successfully transform a series of disjointed scripts into a high functioning IAM system.

Carter Dunbar

Carter Dunbar

Director of Product Marketing

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Carter Dunbar

Carter Dunbar

Director of Product Marketing

As Director of Product Marketing, Carter is passionate about education and IAM, as both play a strong role in his past and present. Carter comes from a long line of educators and is a graduate of Texas Christian University. He is also a former high school teacher and coach and maintains his certification by the Texas Education Agency in history and technology education. Prior to Identity Automation, Carter managed EST Group, an IAM consulting group that implemented multiple vendor COTS solutions to education and healthcare industries. Carter has taken on various roles across the full lifecycle of an IAM customer journey, including: Sales, Sales Engineering, Project Management, Delivery, and Support.

LeeAnn Friemoth

LeeAnn Friemoth

Software Implementation Manager, Team Lead

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LeeAnn Friemoth

LeeAnn Friemoth

Software Implementation Manager, Team Lead

LeeAnn Friemoth leads the Project Delivery Team, ensuring they are continuously tracking a defined path to project success. Her strong communication and attentiveness to customer needs have built many long-lasting customer relationships. LeeAnn upholds teamwork and employs collaboration, joint problem solving, and knowledge-sharing among team members and cross-functional teams, enabling all team members with the tools necessary to help our customers achieve the full value of their solution. LeeAnn got her start in the legal industry, before joining 2FA in 2014, which was then acquired by Identity Automation in 2016.

Kathleen Garska

Kathleen Garska

Director of Marketing

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Kathleen Garska

Kathleen Garska

Director of Marketing

As Director of Marketing, Kathleen Garska oversees Identity Automation’s marketing, brand, and PR strategies. Since joining Identity Automation in 2015, Kathleen has worn a number of marketing hats, including executing the organization’s content, event, digital, and demand generation strategies. Kathleen is an experienced marketing leader with over a decade of marketing and professional writing experience, with a focus on B2B marketing in the technology space. Prior to Identity Automation, she held marketing management positions at BRS Labs, a cybersecurity technology company and Reynolds and Reynolds, an automotive software organization. She earned her B.B.A. in Marketing and Management from the University of Houston.

Jim Harold

Jim Harold

Chief Executive Officer

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Jim Harold

Jim Harold

Chief Executive Officer

Prior to joining Identity Automation in 2020, Jim spent over twenty years helping buyers gain value from SaaS and software solutions. He began his career in the Enterprise solutions group with Accenture and has since led and grown business in analytics, insights, and identity solutions as a software executive at organizations including Teradata, Peoplesoft/Oracle, and Acxiom. For the past decade, Jim has been centric to helping clients leverage identity solutions to securely connect individuals. As an entrepreneur, Jim co-founded the pricing optimization organization Spotlight Solutions, which was acquired by Oracle. Jim has appeared on CNBC and speaks frequently at events such as Forrester Summit and the Customer Relationship Management Conference (CRMC). He is a former member of the Executive Board of Directors for the Sam M. Walton College of Business Center for Retailing Excellence at the University of Arkansas.

Chris Honeycutt

Chris Honeycutt

Chief Financial Officer

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Chris Honeycutt

Chris Honeycutt

Chief Financial Officer

Chris Honeycutt is Chief Financial Officer (CFO) of Identity Automation, managing financial strategy and overseeing all financial and accounting functions. Chris brings more than 20 years of experience in financial leadership roles of technology companies. Most recently, Chris was CFO of Mezeo Software, a cloud storage software company that was acquired by Zimbra, Inc. in 2014. Prior to Mezeo, Chris served in multiple senior financial leadership roles with VeriCenter, Inc. as the company grew from start-up to $80M in revenue. Chris is a Certified Public Accountant and holds a master’s degree in finance from Houston Baptist University.

Joseph Kelly

Joseph Kelly

Vice President, Delivery

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Joseph Kelly

Joseph Kelly

Vice President, Delivery

Joseph Kelly leads Identity Automation’s Project Delivery, Services Engineering, Support Operations, and Customer Success teams. For Joseph, customer relationship management and customer experience are core business principles that he has strived to uphold throughout his more than 20 years of experience in starting and running PMO’s Strategic Account and Operations Management. Before joining Identity Automation, Joseph held various leadership roles within software, transportation, and supply chain focused organizations that serviced a portfolio of fortune 500 customers. He has implemented both modular and customized software solutions, as well as large-scale inventory programs, while leading global, cross-functional teams.

Rashid Khan

Rashid Khan

Principal of Quality Assurance

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Rashid Khan

Rashid Khan

Principal of Quality Assurance

Rashid Khan has over 20 years of experience in system testing and software Quality Assurance (QA). His career focus has always been to help companies develop better software. Rashid’s expertise includes building QA from the ground up and end-to-end software quality management. Rashid started his career on Wall Street working for JPMorgan Chase & Co. and then, later Deutsche Bank. His track record includes working on several large-scale distributed software projects for multinational companies spanning various continents and timezones. From 2001 to 2010, he worked for the French company Neopost SA, where he held the role of Director of Software Quality. Prior to joining Identity Automation, Rashid was the QA Manager for SoftNAS LLC.

Brandon Levine

Brandon Levine

Manager of Sales Development

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Brandon Levine

Brandon Levine

Manager of Sales Development

As Identity Automation’s Manager of Sales Development, Brandon is an experienced sales leader with a focus on cybersecurity and relationship-building. He is passionate about eliminating the educational equity gap and helping educators facilitate successful learning outcomes. Brandon is a graduate from The University of Texas at Tyler with a B.B.A in Business Management, where he was also an All-Conference dual sport athlete. After joining Identity Automation in 2018 as an Account Executive, Brandon’s contagious enthusiasm and strong determination allowed him to quickly excel within the company. Now, Brandon leverages the leadership skills he gained as a collegiate team captain in order to build successful teams that are reinforced with positive and continuous motivation. Brandon’s past experience includes roles at Alert Logic, Halliburton, and Enterprise Rent-A-Car.

Joshua Litton

Joshua Litton

Manager of Support Engineering

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Joshua Litton

Joshua Litton

Manager of Support Engineering

As Manager of Support, Joshua Litton works to ensure Identity Automation continues to provide world-class support for our customers. Prior to accepting this role, Joshua’s skills and versatility have led him to various positions at Identity Automation on the Sales and Delivery teams, from Implementation Intern, Sales Development Representative, to Solutions Architect. For Joshua, developing strong relationships, internally and externally, is key to progress and innovation, ensuring Identity Automation is always ready for the challenges ahead and continues to be a dominant force in the IAM industry.

John Marchesini

John Marchesini

Chief Software Architect

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John Marchesini

John Marchesini

Chief Software Architect

Dr. John Marchesini is a hands-on software development leader with over twenty years of industrial and research software development experience including commercial products, SaaS platforms, custom applications, early stage software startups, and academic research labs. He holds a B.S. in Computer Science from the University of Houston and a Ph.D. in Computer Science from Dartmouth College. John is the co-author of the Craft of System Security and has published several peer-reviewed papers in the area of computer security and public key infrastructure. He currently serves as Chief Software Architect for Identity Automation.

Gavin McKelvey

Gavin McKelvey

Chief Marketing Officer

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Gavin McKelvey

Gavin McKelvey

Chief Marketing Officer

Gavin McKelvey joined Identity Automation in 2020 as Chief Marketing Officer. Approaching two decades in enterprise technology services marketing, Gavin has held various roles over the last two decades that focused on connecting enterprise buyers with solutions across wide area networking, cybersecurity, and communication applications. At Identity Automation, he is able to combine his passions for learning and serving his community by helping keep students safe as they learn online. Gavin holds an MBA from Georgia State University and a Finance degree from Georgetown University.

Alex Medina

Alex Medina

Senior Manager of Professional Services

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Alex Medina

Alex Medina

Senior Manager of Professional Services

As Senior Manager of Professional Services, Alex leads Identity Automation’s service engineer projects and integrations, and works alongside project managers to drive projects and strengthen team cohesion. He leads efforts in Services Engineering onboarding and cross-training, as well as updating internal business processes, while maintaining a high level of customer satisfaction and engagement. Alex has 15 years of experience in the IT industry and 10 years of Identity and Access Management (IAM) experience, leading and architecting commercial and K-12 IAM projects for user bases ranging from 500 to 1 million users. As a Microsoft Certified Systems Engineer (MCSE), he is proficient in Active Directory (AD) and has been successful in AD migrations and multiple Web Services integrations. Alex studied Business Administration— Computer Information Systems at Florida Institute of Technology.

Greg Pearson

Greg Pearson

Director of Solution Engineering

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Greg Pearson

Greg Pearson

Director of Solution Engineering

Greg Pearson has over 25 years of experience in information technology in various industries, working in multiple roles within IT, including executive management, consulting, security, architecture, development, support, and business analysis. He has held leadership positions in companies ranging from smaller, startup organizations to large, global Fortune 50 companies. Greg has been with Identity Automation since 2009 and is recognized as one of the foremost experts in identity and access management, and has utilized his expertise to implement IAM solutions for hundreds of customers. He currently leads the Solutions Engineering team which assists the Sales organization in providing technical expertise on Identity Automation software products and solutions in a pre-sales capacity. Greg holds multiple technical and security certifications, as well as a BBA and MBA in Business Management.

Sangeetha Sankaran

Sangeetha Sankaran

Controller

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Sangeetha Sankaran

Sangeetha Sankaran

Controller

As Identity Automation’s Controller, Sangeetha manages the accounting budget and system, provides financial analysis, oversees production of required reports, and manages personnel in the accounting department. Sangeetha enjoys problem solving and is passionate about helping companies automate and improve efficiencies. She began her accounting career in corporate taxation before venturing into financial and human capital planning, where she worked with a business consulting firm for four years. Sangeetha then started her own small business practice before becoming a full-time controller with a private equity firm. Sangeetha has eight years of experience as a corporate controller and earned her B.B.A. in Accounting at the University of Houston.

David Samia

David Samia

Director of Product

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David Samia

David Samia

Director of Product

As Director of Product, David Samia defines product strategy to align development efforts with Identity Automation goals and initiatives. David brings more than 30 years of product management experience focused on software and SaaS solutions to address the challenges of global enterprise, government, and education in a digital world. Prior to joining Identity Automation, David held executive and leadership positions at AT&T, BMC Software, and other leading solution providers.

Lauren South

Lauren South

Director of Human Resources

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Lauren South

Lauren South

Director of Human Resources

As Identity Automation’s Director of Human Resources, Lauren South oversees the creation and execution of people-related programs focused on compensation, performance, and talent development with the goal of developing an enriched organizational culture that strives to foster change and growth. Prior to joining Identity Automation, Lauren served as the Director of Operations at CLS Partners in Austin, Texas, where she drove the development of Human Resource strategies across the company, pioneering and implementing programs to improve and standardize all aspects of operations. Lauren earned her Bachelor’s degree in Communication Studies from Texas State University.

Tim Till

Tim Till

Sales Director

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Tim Till

Tim Till

Sales Director

Timothy Till has been a leader in solution sales since 1997, helping customers leverage technology to grow their business and mitigate the costs of expanding. After joining Identity Automation in March 2008, Tim led public sector sales efforts to record-breaking success year after year. He is a contributor to the Identity Automation Blog, a regular speaker at industry conferences, and a subject matter expert on Identity and Access Management (IAM) use cases in K-12 and Higher Education. Today, Tim is the Sales Director for Identity Automation, and works closely with all aspects of our go to market efforts.

Michael Webb

Michael Webb

Chief Technology Officer

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Michael Webb

Michael Webb

Chief Technology Officer

As Chief Technology Officer at Identity Automation, Michael Webb leads Product Management and Software Development to deliver innovative Identity and Access Management solutions. Michael is a high-performance technology leader with more than 22 years of experience. He brings expertise in strategic planning, software development practices, distributed computing, SaaS, big data analytics, product & technology strategy, M&A strategy, and cybersecurity. Prior to Identity Automation, Michael worked at GSM, SmartVault Corporation, and Symantec Corporation. Michael holds a Computer Science degree from the University of North Texas.

Jaime Donally

Jaime Donally

Engagement Director

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Jaime Donally

Jaime Donally

Engagement Director

Jaime Donally is a passionate technology enthusiast. She began her career as a math teacher and later moved into Instructional Technology. Her desire to build relationships has brought about opportunities to collaborate with students and educators around the world. She works with schools across the country to support learning outcomes. Her latest adventures include the launch of the virtual event, Global Maker Day, and the #ARVRinEDU community that focuses on immersive resources. She works as an author and speaker on edtech resources for innovative teaching and learning.

Interested in Joining Our Team?

Identity Automation is currently seeking highly motivated, goal-oriented professionals to become part of one of the fastest growing identity-focused software companies in the world.

Please check out our current job openings. We look forward to hearing from you!

View Current Job Openings